Why is my Comcast Xfinity service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,932 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 13: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Lakewood, Everett, Boston, Carmichael, Cherry Hill, Irvington, Orlando, Oakland, Dickinson, Atlanta, Sacramento, Chicago, Miami, Little Rock and Arvada.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Lakewood | TV | |
| Everett | Internet | |
| Boston | Internet | |
| Carmichael | Internet | |
| Cherry Hill | Internet | |
| Irvington | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- That Hoss You Know (@WanderingHoofer) reported
So Comcast decided to bring their bullsh*t data caps to the east after already rasing rates. I cant wait to drop their service the moment some competitor arrives.Imposing over use charges during a pandemic when people are forced to stay home is new level of sh*tty. Get ******
- Grant (@dismntlthesystm) reported
If anyone ever needs to get internet service DO NOT get @Xfinity.. their garbage service is a joke and a waste of time
- tatum (@Iightningstrke) reported
wait.. is xfinity having an outage or something bc why am i seeing so many ppls wifi not working
- Keiran Thompson (@drenerbas) reported
So @Xfinity has this great app to connect to your home router. Internet goes on the blink but the wifi is still up. I open the app to talk to the router, need an internet connection to login to the app. Winner.
- isha. (@bieberxlani) reported
xfinity wifi is the worst **** ever bro wtf how u gonna cut out every 3 minutes
- Saar Gillai (@sgillai) reported
.@Xfinity has an outage in Los Altos , even though there systems claims otherwise - many folks reporting
- Calamity (AVM) (@JiraiyaGaming) reported
@comcastcares my internet is not working, mind if I send over a DM?
- PaineInTheArse (@ArsePaine) reported
Hey @Xfinity @comcast @comcastcares WTF is wrong with the internet tonight?!
- david nava (@David900benji) reported
@Xfinity can y’all give me some Fifa points for this WiFi outage thanks
- B R E U N A ♥ (@SincerelyBreuna) reported
@comcastcares my service keeps going in and out
- Saar Gillai (@sgillai) reported
@comcastcares internet in Los Altos CA is flakey to mostly down , pls advise
- Russell Dillenburg (@org_nofussruss) reported
**** you and your sh*tty expensive internet dropping out !!!! I use my TMobile and it solves that!!! Time to drop you !! #comcastcares #Comcast #xfinity
- HellBoy K (@HellsOnly978) reported
@comcast fix your outage problem its bullsh*t
- nominally (@crawlspacing) reported
@PAturnpikefan mine keeps working then crashing then working then crashing. i can connect okay to the general xfinity tho so im not totally losing my mind for now. good to know its not my router or wiring, but their fault. new alerts all over the outage map every time i reconnect to check
- Joshua Butler (@Hayvock) reported
@Xfinity glad to know that during a pandemic y’all can keep up your “unplanned maintenance” at night and not even have a dedicated means of letting your customers know it’s going to happen. How the hell the BBB hasn’t shut y’all down and thrown your asses in jail???
- Bix (@Bixisbetter) reported
why is Comcast down God ******* dammit ****
- Janelle_Jenyia (@bartonMade88) reported
I need a discount for the inconvenience @Xfinity of this service outage
- Speedfreak 154 (@154Speedfreak) reported
@Xfinity @comcast can you update your systems to at least acknowledge there’s a problem. Says my area is fine when it clearly is not.
- Pretzel 🥨 (@Hard_Pretzel) reported
@Sailor_Viola @comcast I'm jealous. our only alternative is literally dial up. Haven't been able to even speak to anyone not a robot for over a year now. I just accept my fate of garbage internet until I can leave.
- Garuto (@GaryLutkus) reported
@Xfinity holy crap what the hell-peter griffen
- 🦋Lala🦋 (@Mex86_) reported
Is anyone else Xfinity Internet down?!
- Gretchen VonFetch (@Fetch_GretchSL) reported
Constantly having to restart my internet is JUST the motivation I need to pay this new unlimited internet fee that Comcast is FORCING on me. Great quality, can’t wait to give you more money, you ******* scam pieces of ****.
- ♈ CombinationPizzaHutAndTacoBell (@MissArisLynn) reported fromCity of Saint Paul, Minnesota
@Xfinity I literally have to work at 8am central time why is my internet not working??? I already had an outage yesterday which cost me 45 mins of my work day. This is insane.
- Howard Be Thy Name (@louchielouu) reported
I have literally never been more disgusted with a company as I have with having service from @Xfinity
- Youtube: JimiP. (@jimip_) reported
Xfinity is about to get cussed out. My wifi is moving so slow. My damn Netflix or Hulu won’t even load. Got me thinking I didn’t pay my damn bill
- Manny #BLM (@MannyIDK) reported
And now xfinity is down 🙄
- Pretzel 🥨 (@Hard_Pretzel) reported
@Sailor_Viola @comcast the worst part is you can't switch isp bc for $ome rea$on comca$t i$ allowed to have a monopoly
- TPVolpe (@Stoliman2001) reported
@comcastcares Having very slow to no wifi in 19148 zip. Please advise!!!
- A C G (@AnOaklandSoul) reported
Anyone else having internet issues with @comcastcares @Xfinity? Lagging like crazy here in Portland, and keeps cutting out every few mins.
- Angela Gillette (@gillette_girl) reported
@xfinity can no longer sign into your Xfi app. New purple login page and sign in button on iPhone but nothing happens when you click sign in.
